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Return Policy:
Glow-Works will accept a return for exchange only (sorry no refunds) provided the merchandise is returned in original condition and with its original retail packaging within 30 days from date of shipment. Please include a copy of your invoice with your return. Glow-Works will not accept returns of products damaged as a result of misuse or neglect.
Limited Warranty:
Glow-Works warrants that, for a period of 30 days from the date of shipment that, under normal use, its products will be free of defects in material and workmanship. This warranty does not apply to damage caused in shipping. TO THE EXTENT ALLOWED BY LAW, Glow-Works EXPRESSLY DISCLAIMS ALL EXPRESS WARRANTIES NOT STATED HEREIN AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
International Orders:
On any orders delivered to anywhere outside of the United States and it's territories, the customer or its shipping agents will be responsible for:
- paying all customs duties and import fees imposed, levied or assessed in the distribution or importation of any product ordered from Glow-works and paying such customs fees to the appropriate authorities.
- The customer shall hold harmless Glow-works from any liability, losses, damages, costs and expenses, including reasonable attorneys fees, incurred by the customer arising out of the customer or its shipping agent's collection and payment of any and all applicable Customs Fees.
About This Site:
The contents of this site, including the text, graphics, logos, icons, images, software, etcetera, are owned by Glow-works. U.S. and international laws governing intellectual property rights protect the content and software used on this site. Any reproduction, modification, distribution, transmission, republication, or display of the content on this site is prohibited.
This Internet site is provided "as is." Glow-Works shall not be liable for any direct, indirect, or consequential damages (including but not limited to damages for lost profits or revenues, business interruption, lost data or information, computer interruption, etcetera) arising from or related to this Internet site. Any implied warranties of merchantability or fitness for particular purpose are expressly disclaimed.
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